A group of grant applicants attending SASSA's Athlone office mid-2022 did not have to wait in a queue like other applicants and we're given priority. They did not even live in Athlone's area. This according to a 65 year-old who was in the group, they were taken there by an organiser known to staff. Allegedly, the organiser offered staff a gift, a "little something" for the favourable attention. SASSA's grant applicants at all branches must queue early, even 5am although offices open at 7am, and wait up to 8 hours on the first-come-first-serve basis without a guarantee of being seen. Often they're turned away and must return again and again. Applicants for pension called "old age grants", disability, child welfare present themselves to the nearest SASSA office to where they live with their ID and bank statement. During the screening interview officers tell them what do documents to bring if they haven't already done so. They may have to return...